Updated as November 22 year 2024
At V&S Maintenance and Remodeling, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or utilize our services. By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following categories of personal information:
- Personal Identifiers: Name, email address, phone number, mailing address.
- Commercial Information: Records of services purchased or inquiries made.
- Internet/Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our site.
- Geolocation Data: Approximate location based on IP address.
- Payment Information: Billing details when making payments. (Note: We use secure third-party payment processors and do not store payment information.)
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and manage our services.
- To process transactions and send confirmations.
- To communicate regarding appointments, inquiries, promotions, or updates.
- To improve website functionality and user experience.
- To comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: For payment processing, customer communication, or IT services.
- Legal Authorities: When required to comply with applicable laws or legal requests.
4. Your Privacy Rights
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know: Request details about the personal data we collect and how we use it.
- Access: Receive a copy of the personal data we have about you.
- Delete: Request deletion of your personal data, subject to legal exceptions.
- Opt-Out: Choose not to have your personal information sold (we do not sell data).
- Non-Discrimination: Exercise your rights without receiving discriminatory treatment.
To exercise these rights, contact us via:
- Email: support@vsremodeling.com
- Phone: 562-437-2226
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies collect technical and usage information to improve our services. You can manage cookies through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: support@vsremodeling.com
- Phone: 562-437-2226
Your trust is important to us. Thank you for choosing V&S Maintenance and Remodeling!